Q&A

Q: What products does Tiny Treasures Emporium offer?

A: Tiny Treasures Emporium offers a range of high-quality baby products sourced from China. Our product catalog includes changing tables, baby cribs, blankets, baby bassinets, and baby carriers.

Q: How long does it take to receive my order?

A: The shipping time for your order depends on the transportation speed of major international logistics companies. Once your order is processed, which usually takes one to three business days, the shipping time will vary based on your location and the chosen shipping method. We work diligently to minimize any potential delays and keep you informed throughout the shipping process.

Q: What is the return policy of Tiny Treasures Emporium?

A: We offer a 30-day free return and exchange policy. If you receive a defective or damaged item or are dissatisfied with your purchase, you can initiate a return or exchange within 30 days of receiving the product. Please ensure that the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase. Personalized or custom-made products may not be eligible for return or exchange unless they are defective or damaged during transit.

Q: How can I initiate a return or exchange?

A: To initiate a return or exchange, please visit our website and go to the "Contact Us" page. Provide us with your order number and the reason for the return or exchange. Our dedicated customer support team will guide you through the process and assist you in resolving any issues as quickly as possible.

Q: Where is Tiny Treasures Emporium located?

A: Tiny Treasures Emporium is located in Shanghai, China. Our company was established in 2019, and we are proud to serve customers worldwide with our premium baby products.

Q: How can I contact Tiny Treasures Emporium for further assistance?

A: For any further questions, concerns, or feedback, please visit our website and go to the "Contact Us" page. You can fill out the contact form with your details and message, and our customer support team will promptly respond to your inquiry. We value your trust and strive to provide excellent customer service.